Last week I had a call from a computer techie friend of mine. A customer of his had an HP Colour Laserjet CM1518 printer which was exhibiting very poor print quality. I suggested that he have the customer perform a manual calibration of the printer and call us directly if there was wasn’t any change.
A few days later, the customer called and brought his printer in. This customer was convinced that he was having a very serious printer problem and that he would have to purchase a new one. Upon examination of the cartridges, it was easy to see why the colour was of such poor quality.
The cartridges were remanufactured by a company and sold by one of our competitors. The problem was the inconsistency of products used. Two of the cartridges had OEM drums and the other 2 had their OCP drums changed, however, they were from a different manufacturer, evidenced by the variation in colour.
The most important thing in remanufacturing colour cartridges is consistency. Any remanufacturer should be using toner from the same source in all cartridges. Also, the OCP drum should be changed for best printing results.
We prepared four new cartridges for the customer and test printed them in his printer….beautiful……the colours were crisp and clean.
When you bring your toner cartridges in for refill or you are ordering over the phone, always ask your supplier about their process:
- What components if any are changed
- What brand of toner are they using (we use Static Control…very high quality)
- Is the cartridge test printed for quality control
- What is their guarantee if the cartridge fails mid-cycle
Having these questions answered will help you to determine which toner supplier would be the best for you. Here at Cartridge World Newmarket, in addition to being environmentally friendly, we strive for excellence both in product and customer service.
I’d love your feedback! Here on my blog you’ll get commentluv. This is a great opportunity to leave a link back to your own blog site when you leave a comment.
Until next time,
Go Green and Save Some Green!
Karen
Tags: Karen Thompson, OEM print drums, printer cartridges, printer toner cartridge quality, refill toner cartridges, remanufactured cartridges, remanufacturing HP laserjet cartridges, toner cartridges
Recently I needed to purchase a new printer for my home office. The most important requirement was that it be wireless as the four members of my household have laptops.
STOP SAMSUNG
Not Comfortable with “Remanufactured Cartridges?”
The way many OEM’s design their cartridges discourages reuse and remanufacturing. It would benefit both the environment and consumers for the cartridges to be designed so that they can be reused more easily. Customers deserve the choice! No car manufacturers would be allowed to require consumers to buy its own brand of gasoline. Consumers deserve a choice and third-party suppliers and remanufacturers provide that option. Plus, many remanufacturers are small businesses employing workers from local communities, such as Cartridge World Newmarket does. Here are 3 great reasons to remanufacture print cartridges.
Choosing to be environmentally friendly and using refilled or remanufactured cartridges will not void your printer warranty!



